ANNOUNCEMENT COVID-19

June 22, 2020

We are currently experiencing an unprecedented situation as a result of the COVID-19 epidemic.
We are monitoring the situation in the United States and Canada very closely.

We are confident that campsites and outdoor resorts such as Huttopia, which offer individual lodging, will be able to open as soon as possible, with all the necessary health and safety measures in place for clients and staff.

Meanwhile, we continue to prepare the opening of our locations and continue to take your reservations to welcome you this summer to get a change of scenery and enjoy nature and the great outdoors.

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HUTTOPIA WHITE MOUNTAINS

June 15th: We are accepting reservations for New Hampshire residents and out-of-state residents.

All of our services and facilities are now open (swimming pool, restaurant, main lodge, lake, playgrounds…)

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HUTTOPIA SOUTHERN MAINE

July 1st: We accept reservations for stays after July 1st for ME, NH, NY, NJ, CT and VT residents; and for other states visitors who answer to one of these criteria:
– You have quarantined 14 days in the state of Maine
– You are entering Maine to quarantine for 14 days
– You (and those in your party over 18 years old) have tested negative for COVID-19 within 72 hours of entering the state of Maine (Huttopia will not ask to see your test results)

For the safety and well-being of our clients and staff, we currently plan to offer limited services within our facility, in accordance with government guidelines.
Our restaurant and our patio are now open (only on weekends until June, 26th then Monday to Sunday). Our indoor seating area will be open from June, 17th.
Our swimming pool is open, following government’s guidelines : there is capacity control inside.
The reception and boutique are open as usual, with capacity control inside.
Guests have access to the beach and to canoe and paddle rentals.
Some of our activities will start again from June 26th.
Kids playgrounds are open.

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HUTTOPIA SUTTON

June 5th : The site is now open.

For the safety and well-being of our clients and staff, we currently plan to offer limited services within our facility, in accordance with government guidelines.
Our restaurant is now open.
The swimming pool is open with a strict procedure, following government guidelines. Guests will need to book a time at their arrival on site, at which they’d like to access the swimming pool.
The reception and boutique are open as usual, with capacity control inside.
Activities will start again progressively.

We now authorise people from 3 different households to rent the same accommodation.

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TERMS AND CONDITIONS OF MODIFICATIONS AND CANCELLATIONS

Stays from 15 May to 30 June
To allow you to book your summer vacations with even more peace of mind, we now offer you the possibility of modifying your stay up to 2 days before the start of your booking (only the rate difference will be applicable) and cancelling your stay up to 8 days before the start of your booking (excluding No Flex stays).

Stays from July 1st
To allow you to book your summer holidays with even more peace of mind, we now offer you the possibility of modifying (the rate difference will be applicable) or cancelling your stay up to 8 days before the start of your booking, a 25USD or 30CAD fee will be charged (excluding No Flex stays).

What happens if the resorts cannot open?
In the event that our sites cannot open on May 15th, all customers with cancelled stays will be able to change their dates of stay (only the rate difference will be applicable) or receive a refund.

To modify or cancel your stay, please contact us by email.

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We remain attentive to the evolution of the situation and we invite you to come back to consult this page regularly for new information on the dates and modalities of reopening.

We hope to be able to open our sites on May 15th to welcome you as soon as possible.

See you soon at Huttopia.

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